Refund and Cancellation Policy: All travel with Florida Sunshine Shuttle is subject to a cancellation fee. Travel within the United States: If you cancel your trip 3 Days prior of your first departure your entire reservation is non-refundable for any reason. If cancelling any part of your reservation outside of 3 days a minimum cancellation fee of $35.00 or 10% whichever is greater applies, depending upon vehicle type, total amount of reservation, amount of passengers and date of travel. Travel outside the United States is subject to following: If you cancel your trip 10 Days prior of your first departure your entire reservation is non-refundable for any reason. If cancelling any part of your reservation outside of 10 days a minimum cancellation fee of $50.00 or 20% whichever is greater applies, Once the reservation is placed, the policy in effect.
Holiday Travel: A 50% surcharge will apply for any services on Thanksgiving day (U.S.), Christmas Day 12/25 or New Year Day 01/01. Holiday Refund Policy: All Reservations scheduled on any day between December 20th and January 6th are NON-REFUNDABLE once placed for any reason. If you have scheduled a pickup between these dates your entire reservation is NON-REFUNDABLE for any reason including but not limited to: weather delays, missed flights, trip cancellation, medical, or any other type of incidence.
Minibus/Motor Coach/Charter are subject to a cancellation fee policy as follows: Cancellation of trip up to 90 days from departure 30% fee applies. Cancellation of trip 89-60 days from departure is charged a cancellation fee of 50% of total charter, Cancellation of trip 59 days or less days from departure is charged a cancellation fee of 100% of total charter.
You should protect your travel by purchasing travel insurance, as there will be no exceptions or considerations to the above. You can purchase travel insurance on your own, through us or contact your travel agent.